Positive Behaviour Support
Evidence-based support for positive change — Our flagship PBS service helps people with disability and their support networks understand and respond to behaviours of distress with compassion and evidence-based strategies.
What is Positive Behaviour Support?
Positive Behaviour Support (PBS) is a person-centred, evidence-based approach that focuses on understanding the function and context of behaviours of distress and supporting meaningful, positive change. PBS aims to improve quality of life, safety, and wellbeing by identifying the environmental, social, emotional, and communication factors that influence behaviour. Strategies are proactive, preventative, and strengths-based, and are designed to support the person in ways that respect their rights, dignity, and autonomy. Our PBS practitioners work collaboratively with individuals, families, and support networks to develop individualised behaviour support plans that prioritise skill-building, environmental adjustments, and consistency of support. Where restrictive practices are identified, PBS focuses on reducing and eliminating their use over time, in line with the NDIS Behaviour Support Framework and relevant legislation.
300+
People Supported
95%
Positive Outcomes
How We Help
Functional Assessment
A comprehensive, person-centred assessment to understand the function, context, and contributing factors of behaviours.
Person-Centred Planning
Collaborative goal-setting that reflects the individual's preferences, strengths, values, and aspirations.
Proactive Strategies
Evidence-based, preventative strategies that focus on environmental adjustments, predictability, and support, reducing the likelihood of distress and escalation.
Skill Development
Supporting the development of communication, emotional regulation, and daily living skills to increase independence and reduce distress.
Crisis Prevention and Safety Planning
Developing clear, least-restrictive safety and response strategies for high-risk situations, with a focus on de-escalation and wellbeing.
Training and Capacity Building
Ongoing coaching and guidance for families, carers, and support staff to support consistent, respectful, and rights-based implementation.
Our Process
Initial Consultation
Meet with a PBS practitioner to discuss goals, current supports, and any areas of concern, and to gather relevant background information in a person-centred and respectful way.
Interim Behaviour Support Plan (if required)
If a restrictive practice is identified or there is an immediate safety risk, an Interim Behaviour Support Plan is developed to support safety while further assessment continues. This plan is short-term, focuses on risk reduction and least-restrictive strategies, and is implemented in line with authorisation and legislative requirements.
Functional Behaviour Assessment
A comprehensive assessment involving observations, interviews, and data collection to understand the function, context, and contributing factors of behaviours of distress.
Comprehensive Behaviour Support Plan Development
Collaborative development of an individualised Behaviour Support Plan that prioritises proactive, preventative strategies, skill development, and wellbeing, with the goal of reducing and eliminating restrictive practices over time.
Implementation and Capacity Building
Training, guidance, and ongoing coaching for the person's support network to promote consistent, ethical, and effective implementation of strategies.
Monitoring, Review, and Continuous Improvement
Ongoing data collection, progress monitoring, and regular reviews to ensure strategies remain effective, least-restrictive, and aligned with the person's goals.
Success Stories
"The PBS plan has completely transformed our family life. We finally understand why the behaviours were happening and have strategies that actually work."
Parent of 12 year old
PBS
Frequently Asked Questions
Take the first step towards positive change. Our team is here to support you.