Question 1

Do I need a referral to access your services?

Accepted Answer

For some services you'll need a referral from a GP or specialist, but many of our support services can be accessed directly. We can guide you through the process during your initial consultation and help you understand what's required for the specific services you're interested in.

Question 2

What's your approach to behaviour support?

Accepted Answer

We use evidence-based Positive Behaviour Support (PBS) strategies with a neurodiversity-affirming approach. We focus on understanding the reasons behind behaviours rather than just managing them. Our goal is to create supportive environments that reduce the need for challenging behaviours while respecting individual differences.

Question 3

What qualifications do your practitioners have?

Accepted Answer

All our practitioners are fully qualified with relevant degrees and registrations with professional bodies such as AHPRA, Psychology Board of Australia, Occupational Therapy Australia, Speech Pathology Australia, and the Australian Association of Social Workers. Our team has extensive experience working with diverse populations and needs.

Question 4

How much do your services cost?

Accepted Answer

Our service costs vary depending on the type of support you need. For NDIS participants, services are charged in accordance with the NDIS Price Guide. For private clients, we can provide a detailed quote during your initial consultation. We're committed to transparency in our pricing.

Question 5

Are you an NDIS registered provider?

Accepted Answer

Yes, we're a registered NDIS provider. We can work with self-managed, plan-managed, and NDIA-managed participants. Our team is experienced in navigating the NDIS system and can help you make the most of your plan.

Question 6

How do I get started?

Accepted Answer

Getting started is easy! You can reach out to us via phone, email, or through our website. We'll arrange an initial consultation to discuss your needs, answer your questions, and create a tailored support plan that works for you.

Question 7

What allied health services do you provide?

Accepted Answer

We offer a comprehensive range of allied health services including Social Work, Psychology, Occupational Therapy, Speech Pathology, and more. All our practitioners are fully qualified and registered with the relevant professional bodies.

Question 8

How many years of experience does your team have?

Accepted Answer

Our team has over 20 years of combined experience in allied health, behaviour support, and community inclusion. We bring together expertise across multiple disciplines to provide comprehensive, holistic support.

Question 9

Do you accept private clients?

Accepted Answer

Yes, we welcome both NDIS-funded and privately funded clients. We believe everyone deserves access to quality support, regardless of their funding source.

Question 10

Do you provide early childhood services?

Accepted Answer

Yes, we specialise in Early Childhood Early Intervention for children under seven years. Our services are designed to help young children reach their full potential and participate meaningfully in their communities, with support tailored to each child's unique needs and family context.

Question 11

Are your practitioners trained in neurodiversity-affirming practices?

Accepted Answer

Yes, all our practitioners embrace neurodiversity-affirming practices. We focus on supporting individuals to thrive as they are, rather than trying to 'fix' or change them. We celebrate differences and work to create environments where everyone can participate fully.

Question 12

How do I use my NDIS funding?

Accepted Answer

We can help you understand how to use your NDIS funding effectively. Whether you're self-managed, plan-managed, or NDIA-managed, we'll work with you to ensure you get the most value from your plan while receiving the support you need.

Question 13

What areas do you service?

Accepted Answer

We provide services across Adelaide and surrounding areas. For specific location queries or to discuss support in your area, please contact our team who can provide detailed information about service availability in your location.

Question 14

Can you provide support at home, school, or in the community?

Accepted Answer

Absolutely! We provide flexible support across different environments including your home, school, community settings, and our centres. We believe in meeting people where they are and providing support in the contexts that matter most to them.

Frequently Asked Questions

Getting Started

Services & Support

Practitioners & Qualifications

Costs & Funding

Still have questions?

Acknowledgement of Country